Digitalization can have many benefits for businesses, including improved efficiency, better data analytics, improved service and interaction with customers as well as the ability to automate processes. Business digitalization also enables businesses to experiment with new strategies and ideas in a a low-cost environment.

Not so long ago, most business information was handwritten in ledgers or typed into paper documents - and when you wanted to share that data with colleagues, it was done by physically sending the document to a different person or by faxing it. When computers became mainstream the majority of businesses began converting their ink-on-paper records to digital computer files. This process is referred to as digitization, and forms the basis of many modern business practices and tools.

Increasing Efficiency

Digitalization allows workers to be more efficient and productive which allows them to complete their tasks and deadlines on time. Digitalization can also assist businesses save money by automating certain processes and allows employees to concentrate on more important tasks.

Improve Customer Service and Engagement

Data on the interactions of customers with products and services can be collected by companies using digitalization. These data can be used to improve the customer experience, boost revenue and improve loyalty. Additionally, digitalization allows companies to deliver customized products and experiences to every customer.

It is crucial to www.cloudycrowd.net/2020/04/01/digital-transformation-of-the-market-the-data-room-is-the-technology-1/ know the difference between digitalization and digitization in that the former refers converting data to digital form while the latter is the use of that data to drive change in models and processes for business.